Payments for services are due at the time of your visit. Cash, personal check, Visa and Mastercard are accepted. A $35 fee will be incurred for returned checks.
Cancellations & Late Arrivals
Due to limited availability, Polished strictly enforces a minimum of 24 hours to cancel your appointment without charge. Clients giving less than 24 hours notice will be charged for their services in full. No-shows will be charged in full for services reserved. For multiple services booked please give 72 hours notice. Please keep in mind that if you arrive late, you will not receive the benefit of your full treatment or you may need to reschedule.
Within 14 days of your purchase if you are dissatisfied with a product you may return it for store credit.
Gift Certificates & Gratuities
Gift certificates are available upon request for any service or dollar amount. Gratuities are not expected, but always appreciated!